Still Not Sure? That's Okay.

We understand. Because sometimes it's hard to know if you really want something, right?

Especially when shopping online!

That's why we provide 60 Day Money Back Easy Returns* to support you.

Because we know sewing - but You Know Best :-)

* Looking for the fine print? Check our terms & conditions for details*

Shopping Online is Secure with us!

Just so we can get your item to you ASAP, we ask that you complete payment within 5 working days from committing to buy.

Please let us know by email if you would like to make other arrangements, such as waiting to purchasing other items for combined postage or waiting for pay day.


Credit Cards - To pay with Visa or Master Card, please choose Credit Card as your payment method when you check out. Nice and secure.
For American Express, make sure you choose PayPal and follow their prompt to checkout with your AMEX card (instead of PayPal funds). You don't need to have a PayPal account to do this. Bank Transfer - Choose Direct Deposit as your payment option and our bank details will be made available to you on checkout.

NOTE: Please use your name with a post code as Bank Reference when making payment. If you have an order reference starting with "N", you can use that one.
Remember to send us a quick email whenever you've done a Bank Transfer, so we can keep an eye on your payment!


IMPORTANT: Because your order is processed promptly once funds are cleared, there won’t be time to make changes to shipping details, So When You Complete Checkout please help us by double checking we have the following:

• Correct Physical Address. Most of the time PO Box is fine, though we may ask you for a physical address if we end up using a courier instead of Aust Post.
  
• Phone Number for the delivery driver.
• Any Special Delivery Instructions.

Now, Let's Get Your Furniture On Its Way To You!




How long will it take to receive my order?

All fully paid orders placed by 5pm Monday to Thursday will be processed overnight and ready to send by our warehouse - normally the next day or following business day.

Orders placed on Friday and Weekends will be processed on Sunday night - because our warehouse operates Monday to Friday except Public Holidays.

Once it leaves our warehouse, the actual time frame is up to the delivery services. This can vary depending on your location and road conditions.

Any delivery time estimates shown are estimates only - so please use it as a guide line.

You'll receive a few email updates from our system as your order progresses, so please stay tuned on these!



How will my furniture order be sent?

Your furniture will be sent to you directly from our supplier's warehouse in Kings Park.

They us a courier for delivery - because your furniture is too large for Aust Post to handle.
That means please make sure you have a Physical Address for Delivery.

This way your order can go out right away - without delay!



How is my delivery cost calculated?

Great question.

Depending on Where You Are - the delivery cost varies a lot.

That's why we've simplified the delivery cost by zone - based on YOUR location - so we can make sure the cost is fair to all.



Can I get it delivered to my P.O. Box?

NO.

Because furniture - even flat-pack ones - are quite large and heavy, and Aust Post have size restrictions.

Since couriers are NOT allowed to deliver to a P.O. Box....

Please provide a physical address AND a phone number.

If you have nominated a P.O. box on your order, we'll send you an email to ask for a physical address. That means your order can only be sent when we have your reply.



Can I get my order sent to a different delivery address? 

Yes! But please make sure you send us a separate message to let us know.

So Please Remember to update your address if you....

• have recently moved or change address
  
• would like your order to go to your work place
  
• sending a gift to someone.

We Need Your Correct Address so your order can find its way to you!



What if courier services are not available in my area?

Some locations are outside of courier services....

In these cases we CAN arrange for your order to be deliverd to your local post office.

But please provide us with a street address (street number & name) - even if it is the only Post Office in town - as if it is an office address.

A phone number would help too - this will avoid delays.



What if I need my order urgently?

No worries, we will do our best. Just let us know.

Please give us as much notice as possible - especially for special occasions like birthdays!

With furniture, it's best to order as far ahead as possible. Because the courier needs someone to be home for the delivery.




Do you offer combine shipping?
I want to order more than one item...

Sure! Please "Add to Cart" for all the items you want and let the system work it out for you.

If you're unsure, let us know. A quick message is all we need.

This way we can double check the postage for you. Simple!




Can I pick up my furniture order?

Yes - Definitely!

If you're able to get to our supplier's warehouse in Kings Park NSW during business hours on weekdays (excluding Public Holidays).

Pick up is for Furniture ONLY - and we need to make arrangements for you. Here's how:

First, please send us a quick email - to confirm your preferred pick up date and time, so we can let the warehouse know.

Please allow at least a day's notice - because they are NOT normally open to the public, and we'd like to make sure they are expecting you.

We'll send you more details once you've completed check out. Easy!



Some useful things you might want to know:

• Combined Shipping - While we are happy to combine shipping for multiple purchases, furniture orders will most likely still be sent by themselves. So please expect separate deliveries!
  
  
• All items we sell are Stored in a Clean and Smoke Free Environment so You can Rest Asured they will be In Top Condition when they arrive at your place.
  
  
• Prompt Delivery - Your package will be sent to you promptly once payment is cleared. In most cases it will be dispatched in the next couple of business days.
  
  
• Packaging & Transit - By nature, furniture is made of materials heavier than the cardboard / foam packaging. While our supplier took special care to make sure your furniture order leaves their warehouse in perfect condition, sometimes the packaging may look weathered during transit between the warehouse and your place. Please check to make sure the furniture themselves are fine - and let us know ASAP in the unlikely case of any transit damage.

When you're completing check-out please make sure your best day time phone number is included - because the courier requires a phone number.

Generally they may never ring you -  and they tend to just turn up anyway. But their office needs to have your phone number on file for "just-in-case".

If you have any special delivery instructions, please let us know.

It is best to providing these details by sending us a quick message - this means your order will be dispatched to you faster.

 

Because we're here for you.
and your sewing needs.

Sew Much Easier is founded by a sewists, for fellow sewist :-)

We're a surprisingly small team that put a great deal of thoughts into what we do and how we do it. We stock only a handful of curated sewing goodies - each one carefully hand picked and tested ourselves.

Everything we stock only make it to our online store if we absolutlely LOVE them - for our own sewing. Because we're only interested in handing over what YOU would be happy with.

   

Hi, I'm Shelley.

I confess that I'm a fabric addict. And I love nothing more than geeking out over the ins-and-outs of sewing machines - and all the bits that come with it. Presser feet are my specialty :-)

I've been sharing my passion of sewing all my life - with a career in fashion design and patchwork teaching - and now I serve fellow sewist everywhere by delivering sewing goodies to your door. And that's only the beginning.

Long after your first purchase - whether it's a sewing machine, dressmakers dummy, or some bobbins - we'll be there to celebrate your joy in the simple act of making something by hand.

Simply drop us a line and...
 

we'll be there whenever you need help. Any time.

xoxox


P.S.  I know you're a savvy shooper. And you understand the value of Buy Well, Buy Once.

Because you want to be 100% confident in the quality of your purchase, so that you can be 100% confident in your sewing!

That's Why...

I'd like to make sure You are 100% Happy - so take your time, take a couple of months - get to know your sewing goodies from us.

And in case you change your mind - No Worries. Because shopping online should be stress-free!

Give it a Go Today. You'll be glad you did. So, Go Ahead!


P.P.S.  Join Thousands of Happy Sewists Australia-wide, and be part of our caring creative community. Contact me (Shelley) any time for technical advice or anything sewing related.

Stay in touch - I'm here for you :-)


Last but Not Least...
 


 

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